Where Research Meets
Real-World AI
Amity’s dedicated AI Labs researches, develops, and deploys advanced generative AI solutions — from voice intelligence to multi-agent architectures — powering enterprise-grade applications recognized on the global stage.
Gold Award 2026See what our work has wonRecent Achievements
Our research and applied AI work is recognized on the global stage — from industry keynotes to leading benchmarks and international awards.
Gold at Taiwan’s 2026 Best AI Awards
Our Singapore-headquartered AI Research & Application Center won the Gold Award in the AI Application (International Company) category for the “Eko Agentic: Data Analyst” solution.
Read the announcementTop τ²-bench (TauBench) Rankings — Amity Agent v3.1
Our 3B active-parameter agentic model ranks #9 on τ²-bench Retail and #4 on Airline, outperforming GPT-5, Claude Opus 4, and models 100× its size.
Read the articleLeading Results on the DABstep Benchmark
Our Planner-Executor-Feedbacker multi-agent architecture delivers strong results on the DABstep benchmark for multi-step reasoning over complex datasets.
Read the articleTRAG Leaderboard for Thai RAG
We built and benchmarked the TRAG Leaderboard, evaluating Thai Retrieval-Augmented Generation systems across multiple dimensions.
Read the articleFeatured at Microsoft Build 2024
Our generative AI work was highlighted by Microsoft CEO Satya Nadella during his keynote at the Microsoft Build 2024 global developer conference.
Watch the keynoteTwo Ways Into Our Work
The peer-reviewed research, and everything we have built on top of it.
Research Papers
Our published research, summarised in plain language — what we found and why it matters — with the full abstract and the paper itself one click away.
- Scored vs. Generated Readouts in Behavioral Language Models: An Empirical Study of Elicitation FormatUp to +14.5 AUC points
- Large Behavior Model: A Promptable Digital Twin of the Retail CustomerBeats frontier LLMs on retail tasks
- InfluMatch: Frontier-Quality KOL Search at 4B-Model Cost94.1% top-5 accuracy
Reports
Everything our labs have shipped and written up — white papers, project write-ups, and the production models behind them.
- Building a Customer Support Copilot Agent: From Test Cases to ROAD-Optimized ProductionAgentics Labs
- Comparing Role-Based and Skill-Based Agentic AI ArchitectureAgentics Labs
- Subjective Evaluation Methods for Thai TTS ModelsVoice Labs
Where the Research Happens
Each lab focuses on a distinct frontier of AI, delivering production-ready solutions backed by rigorous research.
Voice Labs
Pioneering Thai speech-to-text, voice emotion recognition, real-time voice APIs, and automated call analytics that transform how businesses understand voice interactions.
Subjective Evaluation Methods for Thai TTS Models
Thai Voice Call Keyword Extraction Using Generative AI
Turn Call Transcripts into Strategic Insights with KM-Insight's AI AnalyticsAgentics Labs
Building multi-agent AI architectures for data analysis, document search optimization, natural language queries, and KOL selection that automate complex enterprise workflows.
Building a Customer Support Copilot Agent: From Test Cases to ROAD-Optimized Production
Comparing Role-Based and Skill-Based Agentic AI Architecture
Amity Agent v3.1Pioneering Vertical AI
Amity’s generative AI efforts are spearheaded by its dedicated AI Labs, which focuses on researching, understanding, and applying advanced language models such as OpenAI’s GPT to develop high-value business use cases.
Its innovative work has garnered international recognition. Notably, Amity’s advancements in GenAI were highlighted by Microsoft CEO Satya Nadella during his keynote address at the Microsoft Build 2024 global developer conference.
At Amity AI Labs, we are committed to pioneering solutions that integrate GenAI into existing SaaS and software products, transforming how businesses operate and deliver value to their users.
Collaborate and partner with our AI Research & Application Center
Partner with Amity’s AI Lab to co-develop AI solutions through collaboration opportunities. Reach out via email, LINE, or phone to propose projects.
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